Dedicated to your practice
Dental billing services.
Personally handled.
Kato is a managed dental billing service for clinics that want a dedicated team behind their insurance claims, unpaid balances, and payment posting. We take on the work you entrust to us, with clear responsibilities and thoughtful follow-through.
Discuss your practiceThe work behind the care
A team for your
revenue cycle.
Dental revenue cycle management (RCM) connects the administrative steps between care and payment. A claim awaiting an attachment, an unresolved denial, and an unposted payment each need a different next step. Our service gives those steps a clear owner.
We agree on the scope around your practice’s workflow. Automation supports routine work; our team reviews exceptions, coordinates with your staff, and keeps you informed. You retain control of clinical decisions, practice policies, and approvals.
Dental insurance claim submission
We prepare, check, and submit your dental insurance claims with the documentation payers need. Then we keep track of what happens next.
A claim needs more than a send button. We review the information supplied by your practice, coordinate missing attachments and narratives with your team, and track submission status. When a payer needs something else, we identify the next step and who needs to provide it. Clinical documentation and treatment decisions remain with your practice.
What we can handle
- Claim preparation and scrubbing
- Attachment and narrative coordination
- Submission and status follow-up
Dental denial management and accounts receivable follow-up
Unpaid claims need someone to stay with them. We investigate the reason, coordinate corrections, and follow up with the payer until there is a clear resolution.
An aging accounts receivable report tells you what is outstanding. Working it means finding out why. We review unpaid insurance claims, document payer responses, coordinate corrections or resubmissions, and follow up on unresolved items. We agree on the backlog and priorities at the outset, including which older balances are in scope. Your practice stays involved in decisions that require its approval.
What we can handle
- Denial review and corrections
- Resubmissions and payer follow-up
- Aging accounts receivable review
Dental insurance payment posting and reconciliation
Getting paid is only part of the job. We match remittances, post payments and adjustments, and investigate the differences that keep your books from adding up.
Posted payments should tell the same story as the remittance and deposit. We match insurance payment information to the relevant claims, review adjustments, and identify exceptions for follow-up. Electronic remittance advice (ERA) records and payment discrepancies are part of the agreed review. Clear posting helps your team distinguish an unpaid claim from a payment that has arrived but still needs to be recorded.
What we can handle
- ERA and insurance payment posting
- Adjustment and exception review
- Deposit reconciliation
Dental patient billing and balance follow-up
Money conversations should feel like an extension of your practice. We help with statements and considerate follow-up, guided by your policies and your team’s preferences.
Patient billing is a conversation with someone your practice cares for. We help coordinate statements, balance questions, and follow-up around the policies you set. Questions about treatment, disputed charges, or a decision outside those policies return to your team. The aim is clear, considerate communication and a front office that knows what has been said and what still needs attention.
What we can handle
- Patient statements
- Balance questions and follow-up
- Coordination with your front office
A considered handover
Outsource the work.
Stay close to it.
You may want help with a specific backlog, a set of recurring tasks, or a broader billing workflow. We start by learning what your in-house team handles today and where work is getting stuck.
Before you commit, we review your practice management system, payer mix, access requirements, and responsibilities. We confirm what we can support, then put the scope and pricing in front of you. Pricing reflects the volume and complexity of your practice.
During onboarding, we agree on handoffs and a reporting routine. Updates cover completed work, outstanding items, and decisions that need your input. Supported communication channels are confirmed with your team.
Read our guide to billing during a staffing gapWhat does a managed dental billing service include?
Kato can help with claim preparation and submission, denial follow-up, aging accounts receivable, insurance payment posting, reconciliation, and patient balances. We agree on the exact scope with your practice before work begins.
Is Kato a service or software?
Kato is a managed billing service. Our team takes responsibility for the work we agree to handle. Automation supports the routine steps, and people review exceptions, follow up, and keep you informed. You may use client-facing tools to see progress or answer questions, but operating the billing workflow is our responsibility.
Will we need to change our practice management system?
We start with the systems you already use. During our first conversation, we review your practice management software, payer mix, and current workflow, then confirm what we can support and what access is needed.
How will our team know what’s happening?
We agree on a reporting and communication routine during onboarding. You receive updates on completed work, outstanding items, and decisions that need your input. Your team keeps control of clinical decisions and practice policies.
How much does Kato cost?
Pricing depends on your practice’s volume, complexity, and the work you want us to handle. Tell us about your current setup and we’ll put together a scope and price for you to review.
What happens after we get in touch?
We arrange a conversation to understand where billing is getting stuck. If Kato is a good fit, we outline the scope, access requirements, onboarding steps, and pricing before you commit.
How do you handle access and patient information?
Before onboarding, we review the access your workflow requires, applicable agreements, and data-handling responsibilities with your practice. Please use the contact form for business inquiries only; patient information and records should go through an agreed secure channel.
What is dental revenue cycle management?
Dental revenue cycle management, or dental RCM, is the administrative work that connects care delivered with payment recorded. Kato’s billing service focuses on insurance claims, denial management, accounts receivable follow-up, payment posting, and patient balances within the scope agreed with your practice.
Can we outsource part of our dental billing?
Start by telling us which responsibilities your team wants to keep and where you need help. We review those handoffs together and propose a defined scope, whether that centers on specific billing tasks or a broader managed service.
Can Kato help with older unpaid insurance claims?
Aging accounts receivable review and payer follow-up are part of the services we can discuss. We assess the backlog, available documentation, and outstanding issues before agreeing on the work. Recovery depends on the individual claim and payer; we do not promise that every balance will be collected.
Your next step
Tell us about
your practice.
The people. The priorities. The work that needs a hand.
We’d like to get to know you.